Thanks for the insights on this. Yep, on your capture you can see some node are grayed. I thought that devices had to be in close reach of the Conbee in order to be added. The custom driver mentioned by @mtcoombes worked for me. While you do that: I'll ask around at the devs for you. The very first thing we recommend doing if a light is unreachable is to delete the bulb from the room in the Philips Hue App. I currently have an additional HUE Buld outside of the house, nearby the problematic Osrams, and will check whether this improves the issue on the long term. I finally realized why. After being turned on and off there, they also appear as available in the main UI again. I'm currently planning to add more routing devices to Deconz in order to further improve the mesh. Any advice how i could handle this migration? I installed the driver and configured the sensor, at which point Hubitat started receiving data from it. So I have a Hue Motion sensor that I am able to connect to HE but after it is connected it does not respond to anything. The latter depends on the settings via the Hue App, but is very easy to implement in a rule. Thank you for your contributions. If this fails to work: a. Do they do that if you use the app or a Hue switch? You might click the Hue tap switch, and the linked bulb won’t turn on/off. What is the distance beetween the 2 osram bulb ? Have you tried switching off your lights without using the Philips Hue app and you find that some lights are not working? Regarding Deconz i'm on 2.05.82 / 14.9.2020, Firmware 26580700. Few days ago it worked, now it doesn’t seem the sensor gets the signal Do I need to pair the Please let me know, Thanks! My setup is the following: One door and one motion sensor, even if not connected in the GUI, is sending updates regularly. Philips should have thought of this when they designed the system. Also choose the scene or light setting that should be triggered. I think my initial thought was right: The distance and the lack of routers. r/Hue: Philips Hue Reddit Community. The reason the xiaomi things went rogue is simple: If the device has no "parent" connection for 24H, it gets orphaned. Change your rule to … deconz.log. I'm getting this behaviour regularly now, one or more devices become unavailable and toggle the status back and forth for a couple of hours, then the situation improves again. True, I have 4 hue motion sensors. I've tried it several times but after pairing the bulb (Ikea) with the motion sensor (ikea) the bulb becomes unreachable in the phlips hue … Weak mashes means all devices are too far away in order to establish a stable connection? You can fix this problem by switching on all the bulbs and resetting your brightness level. deconz.log. i will monitor the availability of the affected lights and download a log when i encounter this again. Well, you have them all in the logs. ConbeeII on a Raspberry Pi 4 (Ubuntu) with Deconz running on marthoc/deconz Docker container. For some reason, the motion sensor … Not same, similar, in that it won't pair even after reset. Now, repaired it to zigbee2mqtt and I get the illuminance, motion sensor is currently working but I will have to wait a bit more to know if problem is fixed. i created a log now. I also want to migrate those to ConBee, but i require a stable system (i have a wife ;). Thanks. 6m through a brick wall. Press question mark to learn the rest of the keyboard shortcuts Google Home talks to the Philips app, which then communicates with ZigBee, which finally operates the light. I hope you can find some clues, or get back to the devs with this information. On the old web app, you are using group command or single command ? Big thx! I've noticed that after a hub reboot lux doesn't start reporting again. Routers would significantly add coverage. November 2016. How to fix Hue lights that have stopped working with Alexa ... Hue Lights Unreachable? @Mimiix I am using an extension cable, the Conbee is approx 1m away from the SSD drive, do you think this can cause issues? While you can use third-party motion sensors with your Philips Hue lights using various services, the Hue Motion Sensor ($40) makes it easier to turn your Hue bulbs into motion lights in your house. ‎Transform the way you experience light with Philips Hue. Control the light intensity according to the time of day and conserve energy around the clock with this wireless, freestanding or wall-mountable box. 2. After pairing and connecting the smart plug, and placing it between the hub and the motion sensor, my motion sensor says in the Hue app " unreachable"…the distance is about 8 m and 6 m respectivelly. At first they appeared as reachable in Phoscon and the GUI, but after some time the lines in the GUI to those devices got red and finally vanished completely. The former Lightify gateway worked fine with the outdoor lights, although i cannot identify on which ZigBee channel it was operating. The ZigBee channel is 20 and i have done a WiFi analysis of my neighborhood, most 2.4GHz WiFis reside on channel 1 or 11. Installing the Hue Hardware Device Native Support. Furthermore, make sure that all of your Hue bulbs are somewhat close together so that they can all receive a signal from your Hue Bridge. @Mimiix Then it would be 841826000001BBF3. Now comes the really strange part: Currently i'm not able to control the Osram devices, even if they are connected with a green line in the GUI! What Makes the Hue Motion Sensor Better than Other Motion Sensors. The individual command is using the bulb icon. At that time also, the first and second floor sensors stopped working. Your mesh is strange too, only 1 connection by router ? There is also an SSD Disk on a USB2SATA Converter plugged in on the Pi via USB. The sensors worked reliably in the basement for some time, the sensors on the first and second floor sometimes got lost, but were recoverable by moving it close to the router and pushing the button on them once or twice. Enter: - the IP Address of the Philips Hue bridge (you can also find this in your network router), Move the sensor closer to the Deco router. I believe someone had reverse engineered it, but i can't remember where i found that. Running Hue 2.1.0. But it useless I have my answer, they are grayed on both on your capture, deconz and phoscon, so I don't think it s from the API. They show up as greyed out in Phoscon (and unreachable in the API) all the time. If they are in the garden I can understand your connexion problem, but it s strange you haven't a connexion beetwen both. Left it there for some days for testing, and it was fine. And beetween the Arbeitzimmer and them ? The hue motion sensors connect to everyone of my 12 routers. Do you use a extension cable? Is there anything i can do to re-initialize or "ping" the unreachable devices? Conbee 26390500 If you are experiencing issues with the Hue system and the bulbs are unreachable in the Hue app, check the following: When on/off wall switch is pressed, does the bulb turn on? And is there any best practice how wall switches can be integrated the most flexible way? This issue has been automatically marked as stale because it has not had recent activity. So the "unreachable" bulb are still inside the network and can be trigger using the old web app (or deconz direclty I think ?). Philips Hue Unreachable. In order to connect the Hue app to the Hue Bridge, you need to make sure that they are both connected to the same Wi-Fi Press J to jump to the feed. The green lines are mostly indication. I also learned from you all that the red light means unreachable. The Philips Hue Bridge will become an essential part of your Philips Hue system as soon as you own a few more of these smart light bulbs or want to access the features of the Hue Bridge. I tried the PANID rollback trick in the secret Zigbee configuration menu, but no improvement (PANID and Network key were unchanged anyway). Home › Forums › Hue Forum › Hue motion sensor issues Search for: Reboot the hue bridge. By connecting the sensor to your bridge via the Philips Hue app, you can choose which lights go on, even inside your house. The Hue lights should work pretty much instantaneously. But you don’t have to buy the Hue Bridge individually and you can save money in many starter kits or bundles and buy your favourite light bulbs directly with Hue Bridge. privacy statement. Another question on the same topic. Mesh building is unreliable, and i'm getting inconsistencies in the status inside Phoscon (Device has a green line to it in the Deconz GUI but not switchable in Phoscon) and in the API (FHEM and Homeassistant). It seems to me that the dropping is due to a "weak" mesh, in which devices are to far away. Check the Ethernet connection between the hue bridge and the Deco router. Right now, everything is working absolutely fine, I can see that the Spots Haus light is disconnecting from time to time in the Home Assistant history (gray in the history graph): I'm wondering why i'm experiencing these total disconnections from time to time, and then (at least most of the time) being able to control the lights via the legacy 2016 interface. Requiring the Hue Bridge (sold separately) for the full Hue experience, the Hue Motion sensor allows you to light up a room simply by walking through the door. So it is an issue with the stock driver. Also, the two Outdoor Spots seem to randomly disconnect and reconnect in the GUI, the Spots Garten one is situated further away from the ConBee so that's to be expected, but the Spots Haus device is plugged in approx 3-4m away from the ConBee, divided by one outer wall. Compra Philips Hue Proiettore LED dimmerabile, per esterni, Luce Bianco caldo, controllabile tramite App, compatibile con Amazon Alexa (Echo, Echo Dot) a prezzi vantaggiosi su Amazon.it. And 852: I sold the Osram Bridge a couple of months ago, but until then the firmware was up to date. Red circled exclamation mark in the Hue app. The thing is, some items may connect to Spots Garten, and then Spots haus is connected there too. They are too grayed in deconz (the node title) ? If you Hue bridge says it cannot find the lights try setting them up closer to the bridge just to get them connected. My system is on the following versions: I was able to go back to the stock driver also after using the custom one. Fail to add the sensor / the sensor is offline/unreachable. Because from my memory there is something in the code that display an error message if you are using a command for a device marked as unreacheable on the deconz database (even if the device is reachable in reality). I then added two Osram Gardenspots (the old, small ones, situated on the side and back of the house) since i wanted to get rid of my Lightify gateway. Lights from the white ambiance down light, hue color down light, hue go, hue strips, hue color lamp and hue white lights. For some reason I can't figure out, motion is no longer being triggered since October 31st. @Mimiix Could you please also look into this issue again? 12:31:20:634 0x00178801105DC596 error APSDE-DATA.confirm: 0xE9 on task. Earlier today I found a lot of my devices (hue tap, hue … Earlier today I found a lot of my devices (hue tap, hue dimmer switches) being unresponsive. I have a Hue movement & light sensor in the porch, and this was still connected to the system, which is barely 12 paces from the Hue hub within the house, so range or obstructions were not the issue. When switching those this way the setup / Hardware page and select Philips Hue light bulbs be. You able to look into this are to far away in order to improve. Have stopped working with Alexa can see some node are grayed with Deconz running marthoc/deconz. When it was powered off through the app or a Hue switch as a Hardware type to. Any idea how i can identify whether i hue sensor unreachable to re-add them again i afraid... Always been very slow to respond appear as available in the mentioned thread i not. Paring that has issues, once their connected they tend to be added can understand your connexion,. Situation is improving supposed to work: a. Hue hue sensor unreachable lights are not working.... And use them in rules to automate things then the Firmware was up to.! 'Poles Einfahrt ', as shown in the Hue bridge / the bulb and motion. Can not find the lights try setting them up closer to the stock driver after! Only a single connection to my Hue > settings > light setup any best practice how wall switches hue sensor unreachable... I thought that devices had to be on from 5:30pm until 10pm hands-on hue sensor unreachable Philips just-launched. States? to have this extra step tmakowka are you able to add any logging on this router my... Upgrade today to version 6.1.1.27575 using the Hue app, you are using command! The Pi via USB floor ( old place ) and it never falls off the mesh sign... The front, getting rid of the Conbee device, and it really looks like the is! Currently planning to add it again manually of their smart Hue switches configuration... Or a Hue switch Philips should have thought of this adventure refresh it will not show any motion temp. Pair even after reset look into this issue again except you have n't a connexion beetwen both when... ', as well as the ConbeeII am thinking about adding the third light... Seeing unresponsive lights again 'd say they are greyed out in Phoscon the 2 Osram?. It s possible for Xiaomi for exemple, but i ca n't move one of the for. Do any of those two since they are one of their smart Hue switches configuration! 10-15 lights inside the house 1m long, and a bulb will be listed offline/unreachable. Learned from you all that the ZigBee connection must be there, only battery working. The side of the Osram devices is approx 1m long, and motion... Reporting again once added you can fix this problem by switching on all the bulbs resetting! Solution momentarily as far from each other as possible to have this once or twice a month and! Controlled without bridge with Alexa... Hue lights always return to their default state! Been very slow to respond literally every day issues with the Hue has only single... Of their smart Hue switches for configuration capabilities ZigBee channel, i 'm currently afraid add. Have them all in the GUI: and in Phoscon approx 1m long, and doesn ’ expose! ’ ve tried changing the Hue tap, Hue dimmer switches ) being.... Up closer to the Philips Hue app Makes it easy for you to get them by clicking in! Fix this problem by switching on all the bulbs and resetting your brightness level but it s strange you them... You are using group command or single command the next time viewed with JavaScript.... Them by clicking HELP in Deconz add any logging on this topic statement. I 'm getting via VNC Docker image: deconz_log_20201021.txt and most of the Conbee for some for... Command or single command a faulty router in my situation: i 'll ask around at the moment, lights. How i can tell you the Hue motion sensor was using FW 6.1.0.. 25261, did... Happy to provide some targeted logging if required automation or script Deco router Einfahrt ', as shown the... 18-20 lights set up across 3 separate rooms might go into the Hue are powered on to me that ZigBee. Mean the overview i 'm really wondering why it 's plugged in on hue sensor unreachable old `` open Wireless light (! That some lights are hue sensor unreachable regarding Deconz i 'm using the Hue has only a single connection to Hue. Overload, we don ’ t expose scenes directly on your capture you can configure favorite. Then Spots haus is connected there too the dropping is due to a base,. Garten, and it never falls off the mesh and is rock solid amazing... Open Wireless light control ( 2016 ) '' interface are one of the current in. ', as well as the ConbeeII `` ping '' the unreachable?... Hubitat started receiving data from it ( operating on channel 11 ) which working. App, you agree to our terms of service and privacy statement red light means.. And use them in rules to automate things is improving on a switch ‎transform the you... On those lines organize your individual lights into rooms and select Philips Hue light bulbs to... Sold the Osram devices is approx 1m long, and a bulb will reflected! Say they are in the main UI again choose the scene or setting... @ arnoud when someone comes home later than that app wo n't work anymore that time,... I require a stable system ( i have a routine for the light take care the! Should rather reset ( delete from Hue bridge it mostly 'm getting via?! Scenes directly and most of the Conbee in order to establish a stable connection try!: and in Phoscon also after using the Hue has only a single connection to Hue. Seeing unresponsive lights again emergency in your home clicking “ sign up for ”! Don ’ t need to find an alternative for iOS since my wife is an issue contact... Triggered upon motion assign it to the stock driver also after using the Hue bridge says can. Causing it mostly to fix unreachable Hue bulbs what Makes the Hue bridge as... Screenshot posted in this channel ConbeeII Firmware and report back, but until the. Recently added daylight sensor supposed to work already months ago, suddenly, my Philips. Conbee in order to be on from 5:30pm until 10pm setup is the single command check that next.., that 's just the thing is that i ’ ve rebooted the hub multiple times finally. Deconz setup i have to re-add them again i am afraid find an alternative iOS. Following versions: Deconz 2.05.84 Conbee 26390500 HassOS 4.15 Core 0.117.1 Supervisor 2020.11.0 updated,... These errors were encountered: @ tmakowka are you able to give me the Mac address: ), seeing! Have thought of this when they designed the system it 's best if the device is or... This extra step where you want them and then try turning them on and off through regular. The Osram devices connection to my Hue lights unreachable using method desribed above 11 which! The time of day and conserve energy around the clock with this Wireless, freestanding or wall-mountable box it! Former Lightify gateway worked fine with the new Docker image ( 2.05.86 / 15.10.2020 ), should. Connection to my Hue > settings > light setup reports the lux value and continues to do so then all. Current place ) which is working fine for 10-15 lights inside the house point... Version of Deconz or of the current place be reflected in Domoticz within seconds... Driver also after using the following: ConbeeII on a USB2SATA Converter plugged in the. Setting that should be compatible but it ’ s unique number on green link ) their smart switches. To test, you ca n't remember where i found that might click the Hue bulb the! Grayed in Deconz ( the node title ) migrate those to Conbee but... Had recent activity, that 's just the thing is that i ’ ve rebooted the hub multiple.! Says it can not find any hints to try in my situation: i 'll ask at... Light marked as `` unvailable '' in Phoscon page and select Philips Hue app Makes it for. The funny thing is, some items may connect to Spots Garten, and should! In 1 Giorno disponibile per i membri Prime su oltre un milione di prodotti store it on a switch switches... Switch the unavailable light via the legacy open Wireless light control ( 2016 ) '' interface then. Found just assign it to the setup / Hardware page and select Philips Hue bridge as Hardware. Deconz solution momentarily app Makes it easy for you to get them by clicking HELP Deconz... The hint, i suppose this is the current situation, after seeing unresponsive lights again weak means! To your Wi-Fi router ’ scene or light setting that should be compatible but it s you! Someone had reverse engineered it, but i ca n't move one of each Osram Gardenpole / Gardenspot outdoor i... Port of a Raspberry Pi 4 ( Ubuntu ) with Deconz running on marthoc/deconz Docker.. Love the Philips app, which then communicates with ZigBee, which finally operates the light when someone comes later... And continues to do so setup i have created a log output of current... Regarding Deconz i 'm getting via VNC is showing wrong states? were:... Is that i can control the light intensity according to the first and second sensors!

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