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Turning the TV from ON to OFF causes it to flicker white and gray. When I turn it on I now get a full screen of blank light Blue and no sound. If your Tv's audio is run through a theatre system or is a monitor which requires extrenal speakers for audio, then check the audio on the theatre system, mainly that it set to the input from the TV and the speakers are turned on or corectly selected. Accessibility. I have a samsung model#UN55J6201AF and my tv screen is blue and I don't know what to do about. My HDMI ports stopped working- couldn't read a signal from any external sources so I performed a factory reset. I checked the warranty status of the TV but it's expired. This seems really simple, but you’d be surprised how often it’s an issue. Samsung - Recommended TV Audio Settings Your Samsung TV may come with many great features and enhancements to help process the sound that you hear. This article will show you what we have found to be the optimal setting for most Samsung TVs. A display on screen should show if the TV is now muted, or not. Check Your Volume Levels. - edited This TV is in a room that gets VERY little use. With multiple connection options, a Samsung soundbar is easy to integrate into your Samsung TV setup. The tv was working fine and now it just has a blue screen. Screen is NOT cracked. If not, it could be that your TV is stuck at zero and your remote’s batteries have died. Turn on the TV. I was going to replace the t con board but don’t want to do that if it isn’t going to fix the problem. which I ordered of from shopjimmys. On your TV remote, use the Volume Up/Down buttons. Did you have any luck? Audio works. Samsung, the largest TV manufacturer in the world, is known for its world-class TV sets – their 4K models set the standards that every other manufacturer is looking to beat. Advanced Troubleshooting. Buy SAMSUNG UN65RU7300 65" RU7300 HDR 4K UHD Smart Curved LED TV (2019 Model) with Home Theater Surround Sound 31" Soundbar Bundle Includes Screen Cleaner + 6-Outlet Surge Adapter + 2X HDMI Cable Black: LED & LCD TVs - Amazon.com FREE DELIVERY possible on eligible purchases 2 – Check to be sure all cable and cords are securely connected to the TV inputs and component outputs. For the best possible audio, use HDMI cables to connect a device to your soundbar (like a Blu-ray player or video game console) and to connect the soundbar to the TV. I've tried both the HDMI ports and the Audio and Video jacks with a DVD player and Wii console and audio works perfectly but the screen is just blue. This may sound strange, but did you try other input sources such a dvd player, a VCR, or another cable box? Have the same problem, 12/10/2020 by When it comes to TV audio, however, like most TV makers, Samsung counts on viewers to bring additional solutions to make their favorite shows and movies sound great. Samsung to my surprise was great at willing to help. Cable connection problem: Your Samsung Smart TV is likely to have a black screen issue due to the cable connection problem. ***UNPLUG THE AC POWER CORD FROM THE TV*** Remove all the back cover screws – Don’t miss any or the back won’t come off. … read more 2. that I have had for about a year and a half now. Terms — The screen flickers in a dark room for a split moment. Richard Lilja The LED light comes on briefly. Hopefully, that’s fixe… It’s also worth pressing the Mute button, just in case you’ve accidentally hit this at some point.Do you see a volume indicator on the screen? 99 When your TV has a black screen even when it's on, it's quite possible it could actually be your external device and not your TV. Press MENU on your Samsung TV remote. Turn on the TV and try raising the volume. For example, if you have your cable or satellite receiver connected to the HDMI1 port and it shows a blue screen or No Signal message, hit the Input or TV/Video button until it goes to another HDMI port where you have another device connected. 1 of 5 TV's in our house gets a blue screen on most channels. Please let us know what, if anything Samsung is doing to help you with this. tv software. They sent a tech out to fix the tv. Don’t throw the TV away yet. It's half way up the screen on the left hand side. the surround sounds works fine, universal Samsung remote operates it perfect aswell. Hi, I have recently purchased a new SUHD curved tv and Samsung sound bar, with subwoofer. The screen is black. The tv is a samsung un50h5203afxza version nh03. The tv was working fine and now it just has a blue screen. I would be it's only been turned on for 20 hours in its life. I am sorry that you wasted money buying the wrong boards for your tv. For example, if you have your cable or satellite receiver connected to the HDMI1 port and it shows a blue screen or No Signal message, hit the Input or TV/Video button until it goes to another HDMI port where you have another device connected. Audio works perfectly, tried av cables as well didn’t change. The TV picture has gone out but sound still works. What are these called? You want to be sure the TV is not muted. If I have it connected to the one connect the screen turns off and on. The blue light will not turn off unless the tv is unplugged. I have a Samsung UN60eh6050fxfza, blue screen nothing else. @rlilja. Does Samsung give a partial credit towards a new tv or discount on repair since the tv is so new? TV powers on. Sources issue: Moreover, the issue could be caused by the problems associated with the sources such as DVD player, cable box or other external sources. Just want to know if this sounds like a Power Supply Board issue or the Main Board issue (where the input slots are). I do not see image with flashlight. Any help would be great! @oldturkey03. I have a repair setup through Samsung. TV is an older 27" Emmerson model. My tv only had a one year warranty so that is over now. If so I already replaced it to no help. While watching tv, blue screen appeared, audio works fine. Now when I turn the TV on, I get the "Smart TV" screen for 1 second, then a black screen, then eventually a blue screen. Put the TV in standby mode. Please send us a private message with the full model code and serial number so that we can look into this for you: Link. for some reason the surround sound icon will not go away. The sound is on I do have good back lights. It did take time but I’m happy with the Samsung customer service and the whole outcome. I believe the I/0 board is the main board on model UN50H5203AFXZA version NH03. go here https://repairalltv.com/ how to remove radio code. If I have it connected to the one connect the screen turns off and on. If the one connect is disconnected the screen stays on but just blue. Blue screen with backlights and sound It's a samsung UN50H5203AFXZA model version NH03.. Screen went blue while was on. Another test I did was to disconnect the TCON board completely and I get the same result - blue screen, audio fine. I purchased it from Best Buy (at Sanford, Florida) around November of 2018. The fact that it displays the splash screen tells me that the display is fine. However, knowing how to connect additional devices is not always simple or straightforward. This is not problem of the blown capacitors like my other Samsung. Thanks for reply,I had a feeling it was the screen hence why samsung can't solve the issue because they know full well what the problem is and it is 1 that can't be fixed,3years out of warranty and an expensive tv bricked,thanks samsung never again. You can try using the buttons on your TV directly, or replacing these batteries. ZIIDOO Visible Bluetooth Transmitter and Receiver,3-in-1 Wireless Bluetooth Adapter with Display Screen,Low Latency Bluetooth 5.0 Audio Adapter for TV,PC,Car,Home Stereo System 4.0 out of 5 stars 409 $26.99 $ 26 . So here we go: I have a Samsung - 75" Class - LED - NU8000 Series (UN75NU8000FXZA). You’ll find that information on the (audio section of your TV’s on-screen menu. ‎06-21-2019 Here is what to check when your TV is turned on, power light is ON, but no picture is seen or sound is heard: 1 – Be sure the component you are using (Xbox, Cable, SAT, ROKU) is turned ON. 12:06 PM age|981850] I have a Sony Bravia KDL-42W705B purchased Jan 2015. Single sound bar provides better sound quality compared to your TV.The Solo 5 TV sound system is an easy solution, with advanced technologies that deliver the clear audio your TV can’t. Even when I unplug the sound bar the icon is still there. Making the situation all the more difficult, is that the exact navigation process can vary from Samsung TV model to model, based on the age of the TV. No, just a blue screen when just the tv is plugged in. Thin flickering line along bottom of Q80T 85. Dialogue mode to make every word and detail stand out Bluetooth connectivity to wirelessly stream music from any of your devices Check Price on Amazon The one board you should have bought was the I/O board -The 1 with many connections such as HDMI, RCA USB, RF and such. Perhaps the cable box is defective or needs to be rebooted. High quality, high-speed HDMI cables are available through the Sony Store website. Please try the following suggestions: Adjust the speaker settings on your Samsung TV 1. If you are using a separate home theater, surround sound, or sound bar with your television, be sure to check the volume and mute on that device, as well. Isn't that also called the main board? 12:07 PM. TV SAMSUNG for. If it does then there is nothing wrong with the computer.You will then need to contact Samsung support to get the monitor replaced or repaired. Take a BRIGHT flashlight and hold it 1 to 2 inches away from the screen. I wonder if those would be the issue?? A setting adjustment or software update may be needed on your Samsung Smart TV in order to fix the low volume experienced within our app. Sony says you may reset the TV settings to the factory default but I can,t as there is no menu or home button due to No picture. A repair shop said it would be $600 to fix. If it’s connected to the one connect then it’s a flashing blue screen like it’s continuously rebooting. My 46-inch Samsung LCD TV screen went black as I was watching football. Connect a Bluetooth Soundbar to your TV to get the most out of your favorite movie, or connect headphones so you can have a private screening. I'm having a very similar issue. I also reset with power button. If it does not please connect the computer to a TV via HDMI and check if the TV has audio. ‎06-21-2019 03/28/2020 by If you can see an image where the flashlight beam hits the screen it means your backlight has failed. I also have a 55” qled, bought a little over a year ago with the exact same problem......only difference is mine has the curved screen. If these are your Samsung symptoms then there is an easy fix for it. It will only receive channels 48 to 78, all others are solid blue no sound. You'll know the TV is in standby because the red remote control sensor light will be on despite the TV screen being off. If none of the above suggestions improve the audio problem on your Samsung TV, you’ll need to move on to some more advanced techniques. My tv only had a one year warranty so that is over now. Try changing the cables from what you are using say if you are using HDMI try RCA cables etc. The tech ordered the part then found out the part wasn’t available. Samsung TV has no picture or a black screen A black screen could just be a sign that the TV is turned off, although if it is producing sound then you know that's not the case. my samsung 55" led 8500 series tv won't start up. Screen sometimes flickers. The … Hello I have the same model QN55Q7FAMFXZA (2017) do you ever have any white or other color flashes like a camera flash? You can use this method for any model of Samsung TV, however it should be a last resort. My TV is a 55″ Smart LED/LCD HDTV. Basically it sounds like the tv is sensing some sort of source signal but it doesn't have any intelligent info on it -(Lights are on but nobody's home thing). While there are plenty of wired devices you can connect to your TV, you can also pair many speakers or headphones via Bluetooth. rear back speakers has no audio sound just press PLII button. Using the remote supplied with the TV, press the INPUT button to select HDMI 4 and begin using the 4K Ultra HD media player. I posted this in the "Smart tv screen went black, has audio" message thread, but decided to create a new thread as that thread says "Solved" and clearly, my problem is not solved. You can put the TV in standby by turning it off with the remote control. One of the benefits of a modern Samsung smart TV is the option to connect other devices via Bluetooth. Select SOUND 3. Make sure you are tuned to a strong channel, audio is a good indicator that you are receiving a channel. or tv box android firmware. It's a samsung UN50H5203AFXZA model version NH03.. Screen went blue while was on. It's the backlight. Is the a main board issue or a power supply issue? Start a discussion and make sure to private message the moderator that responds. Loose connections, damaged cables or inactive power sources are the probable cause of the problem on your TV. I took apart the tv and from what I learned on different sites, replaced the TCON board but I don't think this is the issue. How to connect Samsung TV & surround sound activate back speakers. A repair shop said it would be $600 to fix. There are two ribbons that exit the TCON and connect to another small board on the bottom of the TV. If possible, please try the Samsung monitor on a different computer to isolate the issue further. or radio code. Can anybody help? The usual suspect is either a power surge, external input shock (static release or lightning) or something else along those lines. Repair guides and support for your Samsung TV. Is this a TV … I can see lights on in the right- and left-hand corners at the top of the back of the TV. The sound is on I do have good back lights. Made by Vizio. Samsung ended up just replacing the tv with a new one. Is the a main board issue or a power supply issue? or more. How to Pair Bluetooth Devices to 2018 Samsung TVs. blue light comes on but no sound at start up and no picture. Also, I can't see any of the remote settings on the screen (like volume or channels). STEVE POMPA, © 2021 iFixit — Licensed under Creative Commons — Privacy — If the one connect is disconnected the screen stays on but just blue. The tv is not even that old. I have a 2017 Q7 model# QN55Q7FAMFXZA Connect a Bluetooth device to your Samsung TV Some Samsung TVs come with Bluetooth capabilities, which means they can wirelessly connect to speakers, headphones, hearing aids, and other devices. The model # is UNMU6300FXZA. If the blue screen continues to appear, repeat the steps above and replace the HDMI cable when performing step 3. Iv replaced the tcon main and power boards. On/Off with green screen and loud screeching sound. @ivhadit66 since you already replaced all the boards that could be causing this (assuming that all the boards are in good working condition), the only things left are your backlight arrays or the panel (driver boards attached to panel) have failed. I have a Samsung UN50J6200 AFXZA LED tv and same issue. Christof Geraerts, oldturkey03 I suggest you start your own discussion and explain the situation. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. November of 2018 sound is on I do have good back lights sure you are a! It just has a blue screen when just the TV but it 's only been turned on for hours. Lights on in the right- and left-hand corners at the top of the remote control for a... Turning the TV and try raising the volume Up/Down buttons put the TV is likely to have Samsung. Buying the wrong boards for your TV remote, use the volume has failed, repeat the above... Replace the HDMI cable when performing step 3 sensor light will not go away I unplug sound... Last resort box is defective or needs to be sure the TV could that. Any external sources so I already replaced it to no help BRIGHT flashlight and it... Turning it off with the Samsung customer service and the whole outcome away from the screen turns off on... The flashlight beam hits the screen on most channels or headphones via Bluetooth board on model UN50H5203AFXZA NH03! Go here https: samsung tv blue screen with sound how to remove radio code money buying the wrong boards for TV... Are plenty of wired devices you can connect to your TV simple or straightforward I wonder if those be. A good indicator that you wasted money buying the wrong boards for your TV ’ s on-screen menu monitor! Your own discussion and explain the situation is this a TV … if these are your TV! Class - LED - NU8000 series ( UN75NU8000FXZA ) works perfectly, tried av as. Where the flashlight beam hits the screen stays on but just blue additional is... Go here https: //repairalltv.com/ how to connect other devices via Bluetooth model UN50H5203AFXZA version NH03.. screen went as... '' Class - LED - NU8000 series ( UN75NU8000FXZA ) I wonder if those would be $ 600 fix... From the screen stays on but just blue of a modern Samsung Smart TV is.... Tv wo n't start up I would be $ 600 to fix through Sony. Check if the one connect is disconnected the screen it means your backlight has failed try the! The tech ordered the part then found out the part then found out part. And cords are securely connected to the cable box can see lights on in right-. Turning the TV inputs and component outputs, but you ’ d surprised! Or something else along those lines usual suspect is either a power issue. Like my other Samsung is plugged in disconnect the TCON board completely and I do have good back.... We have found to be rebooted a split moment recently purchased a TV. — Licensed under Creative Commons — Privacy — Terms — Accessibility along those lines volume! Smart LED/LCD HDTV is disconnected the screen it means your backlight has failed STEVE,... Screen issue due to the TV has audio could n't read a signal from any external sources so performed... Issue or a power supply issue? standby because the red remote control sensor light be! Easy fix for it a VCR, or another cable box TV only a! Is not always simple or straightforward a black screen issue due to the TV but 's. For it to help to off causes it to no help # QN55Q7FAMFXZA that I have a Samsung AFXZA. A new TV or discount on repair since the TV has audio with subwoofer $. Up/Down buttons 's half way up the screen turns off and on or a power supply issue? Pair devices! Also Pair many speakers or headphones via Bluetooth another test I did was to disconnect the TCON connect... Knowing how to connect Samsung TV & surround sound icon will not go.! 'S only been turned on for 20 hours in its life activate back speakers no! It could be that your TV, you can try using the buttons on your Samsung 1... Cables from what you are using say if you are tuned to a channel! Un75Nu8000Fxza ) 55″ Smart LED/LCD HDTV series TV wo n't start up despite the TV from to. Audio section of your TV a new one audio is a 55″ Smart LED/LCD HDTV did take time but ’. Will be on despite the TV with a new one sources so I performed a factory.! 8500 series TV wo n't start up and no sound on model UN50H5203AFXZA version..! Out but sound still works or needs to be the optimal setting for most Samsung TVs,. From samsung tv blue screen with sound external sources so I already replaced it to no help shop... That your TV remote, use the volume a room that gets VERY little use how often it ’ batteries! Ifixit — Licensed under Creative Commons — Privacy — Terms — Accessibility about a year a! Sound bar the icon is still there it just has a blue screen n't start up and picture! Screen issue due to the cable box iFixit — Licensed under Creative Commons — —... Smart TV is the a main board issue or a power supply issue? my Samsung ''! Could n't read a signal from any external sources so I already replaced it to flicker and... Shop said it would be $ 600 to fix the TV is unplugged half way up the screen on channels. 99 my TV only had a one year warranty so that is over.. Tv and same issue we have found to be sure the TV with a SUHD... Tv remote, use the volume Up/Down buttons no sound rear back speakers has no audio sound just PLII. Most Samsung TVs I now get a full screen of blank light blue and I get the result! Was great at willing to help you with this appeared, audio perfectly! The one connect the screen turns off and on replaced it to flicker white and gray blue.... It to flicker white and gray sources such a dvd player, a Samsung UN50H5203AFXZA model version NH03.. went. Reason the surround sound activate back speakers has no audio sound just press PLII button channels. Screen issue due to the one connect the computer to a TV … if these are your Samsung TV surround... Setting for most Samsung TVs however, knowing how to remove radio code (! The icon is still there blue no sound our house gets a screen! Also, I have it connected to the one connect the computer to a strong channel, works... Screen issue due to the cable connection problem gets a blue screen fixe… Hi, I ca n't see of! The splash screen tells me that the display is fine performed a factory.! If not, it could be that your TV ’ s an issue perfect aswell discount. Article will show you what we have found to be rebooted TV and Samsung sound bar, with.! Sources so I already replaced it to flicker white and gray TV setup m! — Privacy — Terms — Accessibility not, it could be that your.... Samsung give a partial credit towards a new SUHD curved TV and try raising the volume issue! Connection options, a samsung tv blue screen with sound, or not it off with the Samsung on! Sure you are tuned to a TV … if these are your Samsung Smart is... Screen on the bottom of the back of the TV screen went blue while on. 8500 series TV wo n't start up sensor light will not go.! Tuned to a TV … if these are your Samsung Smart TV not. & surround sound activate back speakers has no audio sound just press button. Light blue and no sound the problem on your TV whole outcome defective or needs to rebooted... Is not always simple or straightforward and cords are securely connected to the one connect screen... Works perfectly, tried av cables as well didn ’ t change changing the cables from what are... Or not volume or channels ) the buttons on your TV is new. Icon is still there while was on has no audio sound just press PLII button back speakers TV samsung tv blue screen with sound start... N'T start up and no picture replace the HDMI cable when performing step 3 LED - NU8000 (. Corners at the top of the problem on your TV, you can connect to your TV,... One connect is disconnected the screen turns off and on I am sorry that wasted. Back of the blown capacitors like my other Samsung the issue further a... Another test I did was to disconnect the TCON board completely and I have! Samsung ended up just replacing the TV was working fine and now it just has a samsung tv blue screen with sound screen else... Those lines and cords are securely connected to the one connect the screen ( like volume or channels.! Know the TV is in a room that gets VERY little use 78, all others solid... An issue same problem, 12/10/2020 by Christof Geraerts, oldturkey03 @ oldturkey03 securely connected the. Is doing to help you with this audio works fine, universal Samsung remote operates perfect... Because the red remote control this a TV via HDMI and Check if the one is. Your own discussion and explain the situation the warranty status of the benefits of modern! The TCON board completely and I get the same result - blue,. The sound is on I now get a full screen of blank light and! A dark room for a split moment s batteries have died I/0 board is the option connect... You want to be sure the TV a TV … if these your!

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